Your OPTIMAL account comes with an extensive User Guide and Frequently Asked Questions (FAQ) section.

The FAQ covers nearly any question you may have about OPTIMAL, and contains step-by-step directions for using each of the tools within OPTIMAL.

A full search function allows you to quickly find answers in the FAQ. The answers have clear, easy to understand examples, and include detailed "How To" guides for common tasks.

If you can't find the answer you need, you can use the FAQ Send-A-Question form to send us your question.

We'll usually be able to get you an answer to your question within 24 hours (often much less). If your question hasn't been asked before, we'll add it to the FAQ section so that others can find it.

 

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